Legal
Privacy Policy
Last updated: June 2026
1. Information We Collect
When you make a purchase, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe and never stored on our servers. We also collect basic usage data through analytics tools.
2. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to your support requests, and send occasional product updates. You can unsubscribe from marketing emails at any time.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We share order information only with our fulfillment partners as necessary to complete your order. Payment processing is handled by Stripe — their privacy policy governs how they handle your payment data.
4. Cookies
We use essential cookies to keep your cart working and maintain your session. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
5. Data Security
All data transmission is encrypted via SSL/TLS. Payment processing is handled entirely by Stripe, a PCI-compliant payment processor. We implement industry-standard security measures to protect your personal information.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at [email protected]. We will respond within 30 days.
7. Data Retention
We retain order information for up to 3 years for accounting and legal compliance purposes. Newsletter subscription data is retained until you unsubscribe.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy? Contact us at [email protected] or by mail at EvoFlow, New York, NY, United States.
Questions?
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